Wheaton Van Lines

Each year more customers than ever select Wheaton for their relocation needs. While reasons for this trend abound, one stands out above the rest: Wheaton keeps the service promise it makes to each and every customer. We continue to grow, winning over more loyal customers everyday, but never at the expense of quality or ethics. Wheaton is known throughout the moving industry for putting its customers on a pedestal, and we've already got one with your name on it. So before making your selection of a transportation provider, please consider the following:

Since 1945 Wheaton has earned a reputation for being one of the world's finest and most professional relocation companies. Our long history of integrity and excellent service has been well documented in books, magazines and independent surveys. The facts speak for themselves and need no embellishment here. Wheaton has earned the Good Housekeeping Seal for interstate moving every year since 1964, and we've been the Official Mover for Steinway and Sons pianos since 1990. In addition, the best-selling authors of the The Service Edge ranked Wheaton as one of the top 101 service companies in the United States. And most recently, a nationwide survey of relocated employees (conducted by Trippel Survey & Research) scored Wheaton above all other national moving companies in total customer satisfaction.

We are equally proud of our rating as one of the safest transportation companies in the world. Wheaton's claims record is among the best in the industry, and our award-winning technology remains state-of-the-art. Behind it all, though, is the true secret to Wheaton's unmatched run of success: our people. Wheaton associates and our agent and driver partners are knowledgeable, well trained and committed to treating everyone they come in contact with honestly, fairly and professionally. This pledge is the backbone of everything we do, and it's one of the main reasons we so consistently exceed the expectations of our customers.

Over the years, we have found we cannot always offer the lowest price if we hope to retain the best people and maintain the levels of service you deserve and expect. To be sure, the cost of business continues to escalate. Therefore, in order to cut price we would have to cut back on our services by using inexperienced labor and/or poorly maintained vehicles and equipment. I can assure you Wheaton does not, and will not, allow either. Despite competitive pressures, you may rest assured that Wheaton will never cut corners to reduce price. We will not allow impersonal or shoddy service. We will continue to provide maximum service while keeping our claims to a minimum. Finally, we will pay our people a reasonable wage, salary or commission so they have the incentive to serve you in the most professional and trustworthy manner possible. These are the ways we ensure that our service promise to you is never broken.

Think about our philosophy and exemplary record when you are selecting your transportation provider. We firmly believe that quality service is remembered long after price has been forgotten. Our agents, drivers and employees are skilled professionals who supply real service, not lip service. They know we move more than your boxes and furniture - We move your life.

Choosing Wheaton World Wide Moving is the best move you will ever make, and we hope you offer us the opportunity to prove it. Thank you for your consideration.

Sincerely,



Stephen F. Burns
Chairman of the Board